Rocio Tinoco

Phone: (385) 487-2269
Email: [email protected]
LinkedIn: linkedin.com/in/rocio-tinocol

Profile

Business Management student with 5+ years of experience in team leadership and process optimization. Founder of a sustainable fashion brand, skilled in recruitment and project coordination. Adept in mentoring and improving operational efficiency. Passionate about HR support and organizational development.

Key Skills

Technical

  • Operations & Analytics
  • Financial Accounting
  • Business Analysis, Data Analytics (SQL, Tableau)
  • Quality Management Systems
  • Inventory & Supply Chain Management
  • Business Software (Excel, Project Management Tools)

Leadership

  • Leadership, Coaching, and Mentoring
  • Change Management
  • Customer Service Excellence
  • Process Improvement
  • Strategic Thinking
  • Effective Communication and Executive Presence

Education

  • Bachelor of Applied Science - Business Management, Ensign College, 2026
  • Business Analytics, Ensign College, 2025
  • Project Management, Instituto Peruano de Negocios, 2024
  • Business Administration, Instituto Peruano de Negocios, 2024
  • Small Business Management, ACE Business, 2022

Experience

Founder & Owner, Peruvian ART – Lima, Peru (Jan 2020 – Present)

  • Led recruitment and onboarding for a team of 5+ artisans, reducing turnover by 20%.
  • Implemented eco-friendly training programs, cutting production time by 15%.
  • Developed a performance tracking system, boosting productivity by 30%.

Business Development Trainee, SCALA Business School – Lima, Peru (Jan 2024 – Dec 2024)

  • Supported recruitment and onboarding of 10+ new trainees.
  • Contributed to HR projects that raised retention by 20%.
  • Led feedback sessions and changes that increased team satisfaction by 25%.

Store Manager, Artesania San Antonio – Lima, Peru (Nov 2016 – Dec 2020)

  • Managed payroll, scheduling, and performance of 20+ employees across 4 stores.
  • Reduced onboarding time by 25% through improved training programs.
  • Led initiatives that improved customer satisfaction and grew sales by 20%.