Rocio Tinoco
Phone: (385) 487-2269
Email: [email protected]
LinkedIn: linkedin.com/in/rocio-tinocol
Profile
Business Management student with 5+ years of experience in team leadership and process optimization. Founder of a sustainable fashion brand, skilled in recruitment and project coordination. Adept in mentoring and improving operational efficiency. Passionate about HR support and organizational development.
Key Skills
Technical
- Operations & Analytics
- Financial Accounting
- Business Analysis, Data Analytics (SQL, Tableau)
- Quality Management Systems
- Inventory & Supply Chain Management
- Business Software (Excel, Project Management Tools)
Leadership
- Leadership, Coaching, and Mentoring
- Change Management
- Customer Service Excellence
- Process Improvement
- Strategic Thinking
- Effective Communication and Executive Presence
Education
- Bachelor of Applied Science - Business Management, Ensign College, 2026
- Business Analytics, Ensign College, 2025
- Project Management, Instituto Peruano de Negocios, 2024
- Business Administration, Instituto Peruano de Negocios, 2024
- Small Business Management, ACE Business, 2022
Experience
Founder & Owner, Peruvian ART – Lima, Peru (Jan 2020 – Present)
- Led recruitment and onboarding for a team of 5+ artisans, reducing turnover by 20%.
- Implemented eco-friendly training programs, cutting production time by 15%.
- Developed a performance tracking system, boosting productivity by 30%.
Business Development Trainee, SCALA Business School – Lima, Peru (Jan 2024 – Dec 2024)
- Supported recruitment and onboarding of 10+ new trainees.
- Contributed to HR projects that raised retention by 20%.
- Led feedback sessions and changes that increased team satisfaction by 25%.
Store Manager, Artesania San Antonio – Lima, Peru (Nov 2016 – Dec 2020)
- Managed payroll, scheduling, and performance of 20+ employees across 4 stores.
- Reduced onboarding time by 25% through improved training programs.
- Led initiatives that improved customer satisfaction and grew sales by 20%.